Using ambient social reminders to stay in touch with friends

Social interactions among a group of friends will typically have a certain recurring rhythm. Most people interact with their own circle of friends at a range of different rates, and through a range of different modalities (by email, phone, instant messaging, face-to-face meetings and so on). When these naturally recurring interactions are maintained effectively, people feel at ease with the quality and stability of their social network. Conversely, when a person has not interacted with one of their friends for a longer time interval than they usually do, a situation can be identified in that relationship which may require action to resolve. Here we discuss the opportunities we see in using ambient information technology to effectively support a user's social connectedness. We present a social network visualisation which provides a user with occasional recommendations of which of their friends they should contact soon to keep their social network in a healthy state. [Article copies are available for purchase from InfoSci-on-Demand.com]