Understanding mobile social behaviour using smartphones

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Abstract

Understanding the behaviour of users as they share information with mobile social applications is important for enhancing their experiences and improving the services provided. In this paper, we present an approach to studying users’ behaviour with the Experience Sampling Method, using a single mobile device to ask
questions of users and simultaneously monitor their activities and contexts. While our approach presents benefits compared to traditional questionnaires, we also present the challenges faced, and the problems still to be explored.
Original languageEnglish
Number of pages4
Publication statusPublished - 17 Oct 2010
EventFirst Workshop on Observing the Mobile User Experience - Reykjavik, Iceland
Duration: 17 Oct 201017 Oct 2010

Conference

ConferenceFirst Workshop on Observing the Mobile User Experience
Country/TerritoryIceland
CityReykjavik
Period17/10/1017/10/10

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