Theories Of Public Service Improvement: A comparative analysis of local performance assessment frameworks

James Downe, Clive Grace, Steve Martin, Sandra Margaret Nutley

    Research output: Contribution to journalArticlepeer-review

    31 Citations (Scopus)

    Abstract

    The use of performance auditing and inspection as tools of public services reform is a key feature of contemporary public management. In the UK, external assessments of organizational capacity and performance play a pivotal role in attempts to drive public service improvement. However significant differences have emerged between the local government performance assessment frameworks which now operate in England, Scotland and Wales. These reflect contrasting theories of improvement and differences in the relationships between central government, local authorities and audit bodies.

    Original languageEnglish
    Pages (from-to)663-678
    Number of pages16
    JournalPublic Management Review
    Volume12
    Issue number5
    Early online date15 Sept 2010
    DOIs
    Publication statusPublished - 2010

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