Sowing the seeds of value? Persuasive practices and the embedding of big data analytics

Jeffrey Hughes, Kirstie Ball

    Research output: Contribution to journalArticlepeer-review

    Abstract

    This paper draws on data from three organisational case studies and expert interviews to propose that persuasive practices are the precursors and enablers of analytical capability development. A bundle of seven practices was identified and observed to bridge multiple gaps between technical and non-technical colleagues on big data analytics (BDA) projects. The deployment of these practices varied according to the level of BDA maturity and featured a host of socio-material elements. This paper complements existing technical case studies with a fine-grained qualitative account of the managerial and human elements of BDA implementation. Effective deployment of persuasive practices potentially both embeds the benefits and mitigates the risks of BDA, sowing the seeds of many different forms of value.
    Original languageEnglish
    Article number120300
    JournalTechnological Forecasting and Social Change
    Volume161
    Early online date12 Sept 2020
    DOIs
    Publication statusPublished - Dec 2020

    Keywords

    • Big data analytics
    • Persuasion
    • Practice
    • Capabilities
    • Value

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