This chapter develops a synergy of ideas from systems-thinking and public policy analysis to help make better sense of why e-government initiatives unfold in particular ways. Specifically, the chapter emphasizes the importance of critical reflection about systems boundaries and local government traditions. These two notions complement each other and could help practitioners to understand the dynamics of contexts in which e-government initiatives develop. The aim of this synergy is to suggest an alternative for what we see as piecemeal planning and implementation approaches to e-government.
|Title of host publication
|Systems Thinking and E-Participation
|Subtitle of host publication
|ICT in the Governance of Society
|Number of pages
|Published - 2009