@inbook{1621e51435c0466e8300d6df1e1f33d8,
title = "Part II: Spoken business communication",
keywords = "Business English, ESP, TESOL, Teacher resources, Business English tasks and activities, Understanding stakeholders, Spoken business communication, Written business communication, Authentic materials, Authentic language, Intercultural communications, Learner autonomy",
author = "Chan, \{Clarice S.C.\} and Evan Frendo",
year = "2014",
month = apr,
day = "1",
language = "English",
isbn = "9781942223177",
series = "New ways in TESOL series",
publisher = "TESOL Press",
pages = "29--30",
editor = "Chan, \{Clarice S.C.\} and Evan Frendo",
booktitle = "New ways in teaching business English",
}