Instruments for Exploring Organisational Culture: A Review of the Literature

Tobias Jung, James Timothy Scott, Huw Talfryn Oakley Davies, Peter Bower, Diane Whalley, Rosalind McNally, Russell Mannion

    Research output: Contribution to journalArticlepeer-review

    201 Citations (Scopus)

    Abstract

    Organizational culture is widely considered to be one of the most significant factors in reforming and modernizing public administration and service delivery. This article documents the findings of a literature review of existing qualitative and quantitative instruments for the exploration of organizational culture. Seventy instruments are identified, of which 48 could be submitted to psychometric assessment. The majority of these are at a preliminary stage of development. The study's conclusion is that there is no ideal instrument for cultural exploration. The degree to which any measure is seen as “fit for purpose” depends on the particular reason for which it is to be used and the context within which it is to be applied.
    Original languageEnglish
    Pages (from-to)1087-1096
    JournalPublic Administration Review
    Volume69
    Issue number6
    Early online date12 Oct 2009
    DOIs
    Publication statusPublished - Nov 2009

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