Influencing Healthcare Professionals to Become Change Agents and Build a Culture of Collaborative Improvement

Title of your proposed seminar:
Influencing healthcare professional to become Change Agents and build a culture of collaborative improvement.

Seminar session description:

This seminar will explore current challenges in healthcare and consider the barriers and opportunities for healthcare workers to influence a positive change. In other words to ‘not only deliver but develop healthcare’. Agents of Change (AoC) is a unique teaching approach that helps identify opportunities for improvement by leading, engaging and working with staff, patients and communities. By adopting a holistic “wider system” thinking approach, AoC aims to drive transformational change, shaping healthcare tailored for the 21st century.

This interactive session aims to help clinicians identify and develop the skills required to accept and lead change in practice, building on the need for a sustainable healthcare system. We will explore concepts of effective relationships in healthcare and how to use these to promote leadership.

Key topics of discussion include:
•Increasing healthcare demands, Multimorbidity/polypharmacy / health inequalities
•Sustainability in healthcare and planetary health
•Patient centred care and importance of community engagement

3) Please list the objectives of the seminar and how they relate to the theme of the conference, indicating the knowledge and skills participants should expect to gain. For Dental Education related submissions, please also list the expected learning outcomes and GDC development outcome(s).

This session will use recognised small group teaching educational techniques and technology-based activities to reflect on participants experience gained in clinical practice.

Learning outcomes:
By the end of the session you will be able to:
•Explain the rationale for agency for change within health professions education
•Examine values, principles and philosophy underpinning education for change agency within the healthcare system
•Examine pedagogies for change making and community based health education
•Relate and apply this to interactions in your practice and learning
Designed to enable interactions between participants and facilitators, and participants with each other, the workshop activities will aim to reflect the values, principles and pedagogies explored with the content and support:
•Community and relationship building
•Experiential Learning Theory
•Participant agency and personalisation
•Reflective practice

Leadership and improvement techniques to identify, implement and measure change and use understanding of relationships to build agency. By navigating traditional roles in change management and leadership and along with the concept of power and influence we aim to help prepare for a more sustainable NHS workforce.

Who will be contributing to the delivery of this seminar

Angela Flynn: University of St Andrews, Pharmacist, Clinical Teaching Fellow, Agents of Change Director, lead Author
Jayne Stuart: University of St Andrews, Clinical Teaching Fellow
Heather Shearer: University of St Andrews, Clinical Teaching Fellow