Health care report cards: Implications for the underserved and the organizations who provide for them.

Huw Talfryn Oakley Davies, AE Washington, AB Bindman

    Research output: Contribution to journalArticlepeer-review

    41 Citations (Scopus)

    Abstract

    Standardized public reporting on the quality of healthcare (report cards) offers an opportunity to empower purchasers and consumers so that they can make choices that can result in better health care for less money. However, not all population subgroups are equally well served by the publication of such data. In particular, vulnerable patient groups such as the poor, the less educated, the chronically sick, and members of ethnic or linguistic minorities may find issues of importance to them largely neglected. In addition, the way that report card data are collected, analyzed, and presented may further marginalize the experiences of these groups who in any case are already underserved by the health system. This observation also has important implications for health care providers who serve primarily large numbers of vulnerable patients. The differential impacts of report card data on vulnerable patient groups (and their providers) need to be addressed by researchers and policy makers if access issues are not to be damaged further by the providers' pursuit of quality and value.

    Original languageEnglish
    Pages (from-to)379-399
    Number of pages21
    JournalJournal of Health Politics, Policy and Law
    Volume27
    Issue number3
    Publication statusPublished - Jun 2002

    Keywords

    • QUALITY REPORT CARDS
    • NEW-YORK-STATE
    • PERFORMANCE DATA
    • PUBLIC RELEASE
    • MANAGED CARE
    • SURGERY
    • NONRESPONSE
    • POPULATIONS
    • EMPLOYERS
    • CONSUMERS

    Fingerprint

    Dive into the research topics of 'Health care report cards: Implications for the underserved and the organizations who provide for them.'. Together they form a unique fingerprint.

    Cite this