Fighting fires and powering steam locomotives: distribution of control and its role in social interaction at tangible interactive museum exhibits

Loraine Clarke, Eva Hornecker, Ian Ruthven

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

We present a video-analysis study of museum visitors’ interactions at two tangible interactive exhibits in a transport museum. Our focus is on groups’ social and shared interactions, in particular how exhibit setup and structure influence collaboration patterns. Behaviors at the exhibits included individuals focusing beyond their personal activity towards companions’ interaction, adults participating via physical interaction, and visitors taking opportunities to interact when companions moved between sections of the exhibit or stepped back from interaction. We demonstrate how exhibits’ physical configuration and interactive control engendered behavioral patterns. Systematic analysis reveals how different configurations (concerning physical-spatial hardware and interactive software) distribute control differently amongst visitors. We present four mechanisms for how control can be distributed at an interactive installation: functional, temporal, physical and indirect verbal. In summary, our work explores how mechanisms that distribute control influence patterns of shared interaction with the exhibits and social interaction between museum visitor companions.
Original languageEnglish
Title of host publicationCHI '21: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
PublisherACM
Pages1-17
Number of pages17
ISBN (Electronic)9781450380966
DOIs
Publication statusPublished - 6 May 2021
Event2021 ACM CHI Virtual Conference on Human Factors in Computing Systems - Online virtual conference, Yokohama, Japan
Duration: 8 May 202113 May 2021
https://chi2021.acm.org/

Conference

Conference2021 ACM CHI Virtual Conference on Human Factors in Computing Systems
Abbreviated titleCHI
Country/TerritoryJapan
CityYokohama
Period8/05/2113/05/21
Internet address

Keywords

  • Musuem
  • Social interaction
  • Human computer interaction
  • Tangible interaction

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