Exploring using personalised comics for healthcare communication for patients living with hemodialysis

Komal Waseem; Miriam Sturdee; Zezhong Wang; Rachel A Lewis; Marcello Tonelli; Sheelagh Carpendale

doi:10.1145/3643834.3661506

Exploring using personalised comics for healthcare communication for patients living with hemodialysis

Komal Waseem, Miriam Sturdee, Zezhong Wang, Rachel A Lewis, Marcello Tonelli, Sheelagh Carpendale

School of Computer Science

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Through co-design with patients undergoing hemodialysis and their healthcare professionals, we worked towards discovering how to create a personalised, welcoming, yet quick and accurate method for medical instruction communication. Exploring possibilities of meeting the widely differing goals of patients and their healthcare professionals led to designing a personalise-able method for creating comics. Through ongoing discussions during the comic creation process, we explored variations in comic styles and personalisation factors such as choosing and modifying the appearance of the comic personalities, the settings, the central topics, and word usage to create the comics. Interest in using the approach that supports the creation of medical comics was high among patients and healthcare professionals. Rich feedback was obtained about information to be included and future direction for such medical comic creation support. We reflect on lessons learned during co-design with healthcare givers and patients.

Original language	English
Title of host publication	DIS '24 Companion: Companion Publication of the 2024 ACM Designing Interactive Systems Conference
Editors	Anna Vallgårda, Li Jönsson, Jonas Fritsch, Sarah Fdili Alaoui, Christopher A Le Dantec
Place of Publication	New York, NY
Publisher	ACM
Pages	859-873
ISBN (Print)	9798400705830
DOIs	https://doi.org/10.1145/3643834.3661506
Publication status	Published - 1 Jul 2024

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10.1145/3643834.3661506

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Waseem, K., Sturdee, M., Wang, Z., Lewis, R. A., Tonelli, M., & Carpendale, S. (2024). Exploring using personalised comics for healthcare communication for patients living with hemodialysis. In A. Vallgårda, L. Jönsson, J. Fritsch, S. F. Alaoui, & C. A. Le Dantec (Eds.), DIS '24 Companion: Companion Publication of the 2024 ACM Designing Interactive Systems Conference (pp. 859-873). ACM. https://doi.org/10.1145/3643834.3661506

Waseem, Komal ; Sturdee, Miriam ; Wang, Zezhong et al. / Exploring using personalised comics for healthcare communication for patients living with hemodialysis. DIS '24 Companion: Companion Publication of the 2024 ACM Designing Interactive Systems Conference. editor / Anna Vallgårda ; Li Jönsson ; Jonas Fritsch ; Sarah Fdili Alaoui ; Christopher A Le Dantec. New York, NY : ACM, 2024. pp. 859-873

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title = "Exploring using personalised comics for healthcare communication for patients living with hemodialysis",

abstract = "Through co-design with patients undergoing hemodialysis and their healthcare professionals, we worked towards discovering how to create a personalised, welcoming, yet quick and accurate method for medical instruction communication. Exploring possibilities of meeting the widely differing goals of patients and their healthcare professionals led to designing a personalise-able method for creating comics. Through ongoing discussions during the comic creation process, we explored variations in comic styles and personalisation factors such as choosing and modifying the appearance of the comic personalities, the settings, the central topics, and word usage to create the comics. Interest in using the approach that supports the creation of medical comics was high among patients and healthcare professionals. Rich feedback was obtained about information to be included and future direction for such medical comic creation support. We reflect on lessons learned during co-design with healthcare givers and patients.",

author = "Komal Waseem and Miriam Sturdee and Zezhong Wang and Lewis, {Rachel A} and Marcello Tonelli and Sheelagh Carpendale",

note = "Funding; This work was supported in part by the David Freeze Chair in Health Services Research, Canadian Institutes of Health Research (CIHR) [FRN143211],New Frontiers in Research Fund Exploration, [NFRFE-2022-00856], Natural Sciences and Engineering Research Council of Canada (NSERC) [RGPIN-2019-07192], the Canada Research Chair in Data Visualization [CRC-2019-00368], SMART Technologies IRC, Alberta Innovates Technology Futures (AITF).",

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Waseem, K, Sturdee, M, Wang, Z, Lewis, RA, Tonelli, M & Carpendale, S 2024, Exploring using personalised comics for healthcare communication for patients living with hemodialysis. in A Vallgårda, L Jönsson, J Fritsch, SF Alaoui & CA Le Dantec (eds), DIS '24 Companion: Companion Publication of the 2024 ACM Designing Interactive Systems Conference. ACM, New York, NY, pp. 859-873. https://doi.org/10.1145/3643834.3661506

Exploring using personalised comics for healthcare communication for patients living with hemodialysis. / Waseem, Komal; Sturdee, Miriam; Wang, Zezhong et al.
DIS '24 Companion: Companion Publication of the 2024 ACM Designing Interactive Systems Conference. ed. / Anna Vallgårda; Li Jönsson; Jonas Fritsch; Sarah Fdili Alaoui; Christopher A Le Dantec. New York, NY: ACM, 2024. p. 859-873.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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AU - Carpendale, Sheelagh

N1 - Funding; This work was supported in part by the David Freeze Chair in Health Services Research, Canadian Institutes of Health Research (CIHR) [FRN143211],New Frontiers in Research Fund Exploration, [NFRFE-2022-00856], Natural Sciences and Engineering Research Council of Canada (NSERC) [RGPIN-2019-07192], the Canada Research Chair in Data Visualization [CRC-2019-00368], SMART Technologies IRC, Alberta Innovates Technology Futures (AITF).

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N2 - Through co-design with patients undergoing hemodialysis and their healthcare professionals, we worked towards discovering how to create a personalised, welcoming, yet quick and accurate method for medical instruction communication. Exploring possibilities of meeting the widely differing goals of patients and their healthcare professionals led to designing a personalise-able method for creating comics. Through ongoing discussions during the comic creation process, we explored variations in comic styles and personalisation factors such as choosing and modifying the appearance of the comic personalities, the settings, the central topics, and word usage to create the comics. Interest in using the approach that supports the creation of medical comics was high among patients and healthcare professionals. Rich feedback was obtained about information to be included and future direction for such medical comic creation support. We reflect on lessons learned during co-design with healthcare givers and patients.

AB - Through co-design with patients undergoing hemodialysis and their healthcare professionals, we worked towards discovering how to create a personalised, welcoming, yet quick and accurate method for medical instruction communication. Exploring possibilities of meeting the widely differing goals of patients and their healthcare professionals led to designing a personalise-able method for creating comics. Through ongoing discussions during the comic creation process, we explored variations in comic styles and personalisation factors such as choosing and modifying the appearance of the comic personalities, the settings, the central topics, and word usage to create the comics. Interest in using the approach that supports the creation of medical comics was high among patients and healthcare professionals. Rich feedback was obtained about information to be included and future direction for such medical comic creation support. We reflect on lessons learned during co-design with healthcare givers and patients.

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PB - ACM

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ER -

Waseem K, Sturdee M, Wang Z, Lewis RA, Tonelli M, Carpendale S. Exploring using personalised comics for healthcare communication for patients living with hemodialysis. In Vallgårda A, Jönsson L, Fritsch J, Alaoui SF, Le Dantec CA, editors, DIS '24 Companion: Companion Publication of the 2024 ACM Designing Interactive Systems Conference. New York, NY: ACM. 2024. p. 859-873 doi: 10.1145/3643834.3661506

Exploring using personalised comics for healthcare communication for patients living with hemodialysis

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