@inbook{91b7b01a2ec144d9bcc46b96baa012ee,
title = "Explicating Failure",
author = "Karen Clarke and Dave Martin and Mark Rouncefield and Ian Sommerville and Alexander Vo{\ss} and Corin Gurr and Rob Procter and Roger Slack and Mark Hartswood",
year = "2006",
language = "English",
isbn = "978-1-4020-4257-7",
series = "Computer Supported Cooperative Work",
publisher = "Springer",
pages = "123--146",
editor = "Karen Clarke and Gillian Hardstone and Mark Rouncefield and Ian Sommerville",
booktitle = "Trust in Technology",
address = "Netherlands",
}