TY - CONF
T1 - Examining the impact of Access-based Service (ABS) on psychological ownership in the automotive industry
T2 - Frontiers in Service 2023 - From Romans to Robots
AU - Shakeel, Sania
AU - McLean, Graeme
AU - Wilson, Juliette
PY - 2023/6/15
Y1 - 2023/6/15
N2 - During the last decade, the consumption of access-based services (ABS) has increased in popularity as an alternative to conventional ownership (Fritze et al., 2020). Access-based services – in which consumers gain temporary access to goods or services in exchange for an access fee, are changing the relationship between modern consumers and their goods (Morewedge et al., 2021). There is a wide array of such access-based models varying from car or bike sharing programs (Cowheels) replacing private car ownership to online entertainment services (Netflix) replacing albums, and DVDs.
AB - During the last decade, the consumption of access-based services (ABS) has increased in popularity as an alternative to conventional ownership (Fritze et al., 2020). Access-based services – in which consumers gain temporary access to goods or services in exchange for an access fee, are changing the relationship between modern consumers and their goods (Morewedge et al., 2021). There is a wide array of such access-based models varying from car or bike sharing programs (Cowheels) replacing private car ownership to online entertainment services (Netflix) replacing albums, and DVDs.
KW - psychological ownership
KW - access based consumption
M3 - Paper
ER -