Every man for himself: teamwork and customer service in the hospitality industry

James Richards, Shiona Allison Chillas, Abigail Marks

    Research output: Contribution to journalArticlepeer-review

    9 Citations (Scopus)
    Original languageEnglish
    Pages (from-to)235-254
    JournalEmployee Relations
    Volume34
    Issue number3
    Publication statusPublished - 2012

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