Every man for himself: teamwork and customer service in the hospitality industry

James Richards, Shiona Allison Chillas, Abigail Marks

Research output: Contribution to journal › Article › peer-review

Cite this

@article{576b92bcda604ee2b036e4afd356c714,

title = "Every man for himself: teamwork and customer service in the hospitality industry",

author = "James Richards and Chillas, {Shiona Allison} and Abigail Marks",

year = "2012",

language = "English",

volume = "34",

pages = "235--254",

journal = "Employee Relations",

issn = "1758-7069",

publisher = "Emerald Group Publishing Ltd.",

number = "3",

}