Evaluating a smart healthcare system design through participatory approach

Thais Webber, Juliana Kuster Filipe Bowles*, Argyris Constantinides, Marios Belk, Emma Morley

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution

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Advances in computer communication technology have enabled the rapid growth of e-health services for delivering healthcare, such as facilitating online consent and data sharing between patients and health professionals. Developing a patient-centric healthcare system is challenging because by necessity, it should be secure, reliable, and resilient to cyber threats, whilst remaining user-friendly. Key to any development aiming for a refined proof-of-concept (PoC) system is the pursuit of comprehensive public system testing and evaluation. This paper focuses on the methodology and results obtained from the participatory approach adopted by the EU H2020 project Serums to evaluate and demonstrate the effectiveness of a smart healthcare system based on emergent technologies like blockchain, data lake, and multi-factor authentication. We discuss the challenges faced by remote PoC system evaluations with end-users as a consequence of the Covid-19 pandemic.
Original languageEnglish
Title of host publicationAdvances in Informatics, Management and Technology in Healthcare
EditorsJohn Mantas, Parisis Gallos, Emmanouil Zoulias, Arie Hasman, Mowafa S. Househ, Marianna Diomidous, Joseph Liaskos, Martha Charalampidou
Place of PublicationAmsterdam
PublisherIOS Press
Number of pages4
ISBN (Electronic)9781643682914
ISBN (Print)9781643682907
Publication statusPublished - 1 Jul 2022
Event20th International Conference on Informatics, Management, and Technology in Healthcare (ICIMTH 2022) - Divani Palace Acropolis & Online, Athens, Greece
Duration: 1 Jul 20223 Jul 2022
Conference number: 20

Publication series

NameStudies in Health Technology and Informatics
PublisherIOS Press
ISSN (Print)0926-9630
ISSN (Electronic)1879-8365


Conference20th International Conference on Informatics, Management, and Technology in Healthcare (ICIMTH 2022)
Abbreviated titleICIMTH 2022
Internet address


  • Healthcare provision
  • System design
  • Participatory evaluation


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