TY - JOUR
T1 - Wisdom, decision support and paradigms of decision making
AU - Mackenzie, A.
AU - Pidd, M.
AU - Rooksby, J.
AU - Sommerville, Ian
AU - Warren, I.
AU - Westcombe, M.
N1 - ISSN 0377-2217
PY - 2006/4/1
Y1 - 2006/4/1
N2 - Many decision support tools have been developed over the last 20 years and, in general, they support what Simon termed substantive rationality. However, such tools are rarely suited to helping people tackle wicked problems, for which a form of procedural rationality is better suited. Procedurally rational approaches have appeared in both management science and computer science, examples being the soft OR approach of cognitive mapping and the design rationale based on IBIS. These approaches are reviewed and the development of Wisdom, a procedurally rational decision support process and accompanying tool, is discussed and evaluated. (c) 2004 Elsevier B.V. All rights reserved.
AB - Many decision support tools have been developed over the last 20 years and, in general, they support what Simon termed substantive rationality. However, such tools are rarely suited to helping people tackle wicked problems, for which a form of procedural rationality is better suited. Procedurally rational approaches have appeared in both management science and computer science, examples being the soft OR approach of cognitive mapping and the design rationale based on IBIS. These approaches are reviewed and the development of Wisdom, a procedurally rational decision support process and accompanying tool, is discussed and evaluated. (c) 2004 Elsevier B.V. All rights reserved.
KW - decision support
KW - cognitive mapping
KW - wicked problems
UR - http://www.scopus.com/inward/record.url?scp=25844505006&partnerID=8YFLogxK
UR - http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6VCT-4D9RGDF-2&_user=1026342&_handle=V-WA-A-W-WD-MsSAYZA-UUA-U-AACBBYEBDE-AACUEDUADE-EVYWYEDEA-WD-U&_fmt=full&_coverDate=04%2F01%2F2006&_rdoc=13&_orig=browse&_srch=%23toc%235963%232006%23998299998%23607453!&_cdi=5963&view=c&_acct=C000050565&_version=1&_urlVersion=0&_userid=1026342&md5=46cf96b4f22d3afc81c
U2 - 10.1016/j.ejor.2004.07.041
DO - 10.1016/j.ejor.2004.07.041
M3 - Article
SN - 0377-2217
VL - 170
SP - 156
EP - 171
JO - European Journal of Operational Research
JF - European Journal of Operational Research
IS - 1
ER -