@inbook{956adab4f8a041a3ad9eb796ec5c1708,
title = "Democracy, surveillance and {"}knowing what's good for you{"}: The private sector origins of profiling and the birth of {"}citizen relationship management{"}",
author = "Kirstie Ball and Elizabeth Daniel and Sally Dibb and Maureen Meadows",
year = "2010",
month = jun,
day = "11",
doi = "10.4324/9780203852156",
language = "English",
isbn = "020385215X",
pages = "111--126",
booktitle = "Surveillance and Democracy",
publisher = "Routledge Taylor \& Francis Group",
address = "United States",
}