Democracy, surveillance and "knowing what's good for you": The private sector origins of profiling and the birth of "citizen relationship management"

Kirstie Ball*, Elizabeth Daniel, Sally Dibb, Maureen Meadows

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingChapter

    8 Citations (Scopus)
    Original languageEnglish
    Title of host publicationSurveillance and Democracy
    PublisherRoutledge Taylor & Francis Group
    Pages111-126
    Number of pages16
    ISBN (Print)020385215X, 9780203852156
    DOIs
    Publication statusPublished - 11 Jun 2010

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