Democracy, surveillance and "knowing what's good for you": The private sector origins of profiling and the birth of "citizen relationship management"

Kirstie Ball; Elizabeth Daniel; Sally Dibb; Maureen Meadows

doi:10.4324/9780203852156

Democracy, surveillance and "knowing what's good for you": The private sector origins of profiling and the birth of "citizen relationship management"

Kirstie Ball^*, Elizabeth Daniel, Sally Dibb, Maureen Meadows

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Original language	English
Title of host publication	Surveillance and Democracy
Publisher	Routledge Taylor & Francis Group
Pages	111-126
Number of pages	16
ISBN (Print)	020385215X, 9780203852156
DOIs	https://doi.org/10.4324/9780203852156
Publication status	Published - 11 Jun 2010

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10.4324/9780203852156

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Democracy, surveillance and "knowing what's good for you": The private sector origins of profiling and the birth of "citizen relationship management"

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