Categorizing the workers: Electronic surveillance and social ordering in the call center

Kirstie Ball*

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingChapter

    14 Citations (Scopus)
    Original languageEnglish
    Title of host publicationSurveillance as Social Sorting
    Subtitle of host publicationPrivacy, Risk and Automated Discrimination
    PublisherTaylor and Francis
    Number of pages25
    ISBN (Electronic)9780203994887
    ISBN (Print)0415278724, 9780415278720
    Publication statusPublished - 19 Aug 2005

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