Categorizing the workers: Electronic surveillance and social ordering in the call center

Kirstie Ball*

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingChapter

    14 Citations (Scopus)
    Original languageEnglish
    Title of host publicationSurveillance as Social Sorting
    Subtitle of host publicationPrivacy, Risk and Automated Discrimination
    PublisherTaylor and Francis
    Pages201-225
    Number of pages25
    ISBN (Electronic)9780203994887
    ISBN (Print)0415278724, 9780415278720
    Publication statusPublished - 19 Aug 2005

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