Categorizing the workers: Electronic surveillance and social ordering in the call centre

Research output: Chapter in Book/Report/Conference proceeding › Entry for encyclopedia/dictionary

Original language	English
Title of host publication	Surveillance as Social Sorting
Editors	David Lyon
Publisher	Routledge Taylor & Francis Group
Pages	201
Number of pages	225
ISBN (Print)	0415278732
Publication status	Published - 2002

Cite this

@inbook{d30317f697c94dc081dc168c5bd4a1ef,

title = "Categorizing the workers: Electronic surveillance and social ordering in the call centre",

author = "Kirstie Ball",

year = "2002",

language = "English",

isbn = "0415278732",

pages = "201",

editor = "David Lyon",

booktitle = "Surveillance as Social Sorting",

publisher = "Routledge Taylor & Francis Group",

address = "United States",

}