Applying the Verona Coding Definitions of Emotional Sequences (VR-CoDES) in the dental context involving patients with complex communication needs: an exploratory study

Yuefang Zhou, Rolf Black, Ruth Freeman, Daniel Herron, Gerald Michael Humphris, Rachel Menzies, Sandra Quinn, Lesley Scott, Annalu Waller

Research output: Contribution to journalArticlepeer-review

7 Citations (Scopus)

Abstract

Objective
The VR-CoDES has been previously applied in the dental context. However, we know little about how dental patients with intellectual disabilities (ID) and complex communication needs express their emotional distress during dental visits. This is the first study explored the applicability of the VR-CoDES to a dental context involving patients with ID.

Methods
Fourteen dental consultations were video recorded and coded using the VR-CoDES, assisted with the additional guidelines for the VR-CoDES in a dental context. Both inter- and intra-coder reliabilities were checked on the seven consultations where cues were observed.

Results
Sixteen cues (eight non-verbal) were identified within seven of the 14 consultations. Twenty responses were observed (12 reducing space) with four multiple responses. Cohen's Kappa were 0.76 (inter-coder) and 0.88 (intra-coder).

Conclusion
With the additional guidelines, cues and responses were reliably identified. Cue expression was exhibited by non-verbal expression of emotion with people with ID in the literature. Further guidance is needed to improve the coding accuracy on multiple providers’ responses and to investigate potential impacts of conflicting responses on patients.

Practice implications
The findings provided a useful initial step towards an ongoing exploration of how healthcare providers identify and manage emotional distress of patients with ID.
Original languageEnglish
Pages (from-to)180-187
Number of pages8
JournalPatient Education and Counseling
Volume97
Issue number2
Early online date21 Jul 2014
DOIs
Publication statusPublished - Nov 2014

Keywords

  • The VR-CoDES
  • Dental patients
  • Emotional distress
  • Intellectual disabilities

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