| Original language | English |
|---|---|
| Publication status | Published - 2001 |
A conceptual framework for the study of call center environments from a sensemaking perspective
GP Clarkson, G Hodgkinson, Anne Fearfull
Research output: Other contribution
GP Clarkson, G Hodgkinson, Anne Fearfull
Research output: Other contribution
| Original language | English |
|---|---|
| Publication status | Published - 2001 |