• Human-Computer Interaction & Software Engineering: design research, caring practices in software development, socio-technical solutions.
• Participatory Design (PD): methods and tools, distributed and hybrid PD, cross-cultural PD, community-centric design.
• Digital Inclusion & Communities: working with marginalised groups, building digital platforms for inclusion, university–community co-design for impact.
• Knowledge Systems & Collaboration: computer-supported cooperative work, collaborative writing, addressing open knowledge gaps through platforms such as Wikipedia.
• Emerging Directions: AI in education and knowledge systems, ethical digital futures, and responsible innovation.

My primary research focus is developing frameworks for socio-technical systems design to address pressing societal issues such as digital poverty and open knowledge gaps, emphasising democratic participation and mutual learning.

I specialise in Human-Computer Interaction (HCI) and Software Engineering, primarily focusing on advancing Participatory Design (PD) methodologies and tools. This includes exploring various PD approaches, such as distributed, hybrid, and cross-cultural methods, while advocating for community-centric design practices. My research also explores developing socio-technical solutions to promote digital inclusion, particularly among marginalised groups. Additionally, I investigate Computer Supported Cooperative Work practices, specifically in Collaborative Writing, to address knowledge gaps on platforms like Wikipedia.

In continuation of these efforts, I strive to contribute with solutions that bridge the gap between technology and society, enabling a more inclusive and equitable digital landscape.

Human-computer interaction, Software Engineering, Caring Practices in Software Development, Design Research, Socio-Technical Solutions, Participatory Design (PD) Methods & Tools, Distributed PD, Cross-cultural PD, Community-Centric Design, Digital Communities, Online Ethnography, Marginalised Groups, Digital Inclusion, Computer Supported Cooperative Work, Collaborative Writing, Open Knowledge Gaps, and platforms like Wikipedia.

I am a Lecturer in Computer Science at the University of St Andrews. My work spans human computer interaction, software engineering, and digital inclusion, with a focus on participatory design and socio-technical systems that connect universities, industry, and communities. I co-founded the Inclusion, Diversity, Equity & Accessibility in Open Research (IDEA) Network, which promotes inclusive, community-driven research and teaching.

My academic journey began with Computer Engineering in Syria, followed by an MSc in Management and IT at St Andrews as a Chevening Scholar, and a PhD developing participatory design frameworks for large-scale online communities such as Wikimedia. Alongside academia, I have worked as a Business Analyst, Requirements Engineering Team Lead, Digital Strategy Officer, and User Researcher, roles that continue to shape my teaching and research in responsible, real-world innovation.

I designed and now delivering the new Masters-level module CS5034 - Software Product and Project Management, introduced this academic year.

Alongside colleagues, I also teach:

• IS1901 - Information Technology 1 (Undergraduate Evening Degree)
• CS5030 - Fundamentals of Software Engineering (Masters)
• CS5044 - Data Visualisation (Masters)

In addition, I teach and co-coordinate CS3099 - Software Engineering Team Project (Undergraduate).